D&T Special Edition #49

Most teams start with the interface, we start with approach notes

Hi there,
This is the forty ninth of D&T Special, a more in-depth view of topics that interest the Canvs team. Today’s topic – Most teams start with the interface, we start with approach notes.

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✍️ From the Canvs Research & Editorial Desk

Most product design work begins with wireframes and interfaces, visual artifacts that feel immediately concrete and actionable. But this approach often skips a critical phase: the thinking that precedes the thinking. When a project demands more than pattern application, when it requires original reasoning about why a product exists and what form it should take, rushing to the screen is actually a sign that the foundational work remains unfinished. This is where Canvs introduces approach notes into the process. Before a single screen is sketched, the team writes.

This week the Canvs R&E team has spent some time pondering this concept, let’s dive into some details.

These notes are living documents that accumulate the exploratory work of research, hypothesis-building, and conceptual interrogation. They’re not linear, formal presentations but rather thinking-in-progress: scattered at first, then gradually shaped through writing, peer review, and iterative refinement. By forcing ideas into language before visualizing them, approach notes reveal gaps in reasoning and surface insights that pure visualization never would.

Key takeaways from this read:

1. Writing forces clarity before execution

Writing is one of the purest modes of thinking because it doesn’t permit surface-level engagement. When you attempt to articulate why something matters or how it fits into a larger system on paper, the gaps in your logic become immediately visible. This act of articulation deepens understanding and strips away veneer to expose what’s actually true about the problem.

2. Writing reveals the gap between perception and reality

Teams often chase surface-level feedback (“it doesn’t feel good”) without interrogating what’s actually wrong. Approach notes force you to map, measure, and analyze, separating real friction from perceived friction. Only then can you address the root cause rather than symptoms, whether that’s cognitive load, unpredictability, or interaction cost masquerading as step count.

3. Approach notes create a guiding North Star throughout execution

These documents don’t disappear after conception; they become reference points that keep the team aligned with original intent. As products evolve and complexity increases, revisiting the approach note anchors decisions and prevents unconscious deviation. The note becomes a record of what was questioned, what constraints were accepted, and what trade-offs were made.

📰 In other news

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Some highlights from the past month of D&T

And that’s the lot! Thanks for checking out what we had to share with you this week, we shall catch up with you next Wednesday. Incase you aren’t subscribed to the newsletter, you could subscribe here.

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